Delivery

Delivery Information

  • All delivery and lead times are quoted in working days (Monday to Friday), excluding Weekends and Bank Holidays. Whilst we do deliver on a Saturday, we operate a shorter delivery schedule and fewer vehicles on this day, and so cannot guarantee delivery on this day.
  • Delivery price and availability will vary depending on stock availability, order value and delivery location.
  • Delivery is within 5 working days from time of order (dependant on delivery option chosen during checkout) if order is placed before 2PM, but may be longer depending on a number of factors, including but not limited to: Seasonal variances (e.g. High Season Spring/Summer, vs Low Season Autumn Winter), stock availability, geographic stock location in relation to geographic delivery/collection location, delivery vehicle schedules etc. For example:
     
       An order placed at 1:59pm on Thursday will be eligible for delivery from Friday onwards.
       An order placed at 2:01pm on Thursday will be eligible for delivery from Monday onwards.
       *Delivery may still take place on Friday, or even Saturday, but cannot be guaranteed.
     
  • Stock is representative of 'whole of company' and does not represent any particular branch. If we need to move stock from one branch to another to facilitate a collection/delivery, this may increase delivery/collection timescales.
  • If you require delivery sooner our depots can sometimes offer next day delivery after this and occasionally even a same day service. If you need delivery that quickly please contact your nearest branch to discuss availability rather than order online.
  • Please be aware that we have delivery restrictions by postcode, and some postcodes may be subject to longer lead times depending on proximity to the nearest branch.
  • Every effort is made to ensure stock and delivery availability is correct on our website. If there is an issue with the products or delivery date our team will contact you ASAP to try find the best possible solution.
  • Orders over £150 ex.VAT (£180 inc.VAT) will qualify for FREE delivery.
  • Once your delivery is booked in, you will be notifiesd by the fulfilment branch. Please ensure you are in to recieve your delivery. If you are not in for your delivery, we reserve the right to charge you the costs of a re-delivery.
  • Most deliveries are via large HGV trucks with crane offload facilities. If you consider access for this type of vehicle to be problematic or if there are any other unusual and/or difficult access requirements to your site, then please let us know as soon as possible. We have smaller vehicles in our fleet that may be suitable if notified in advance of any potential problems.
  • As a North-West England based merchant, we will deliver most goods to the following postcode areas:

    BL0-BL9 (Bolton & Bury), CH1-CH66 (Cheshire, Wirral, Flintshire, Mold), CW1-CW12 (Crewe, Nantwich, Tarporley, Winsford, Sandbach, Congleton), L1-L40 (Liverpool & Ormskirk), M1-M90 (Manchester & Gtr Manchester), PR1-PR9 (Preston, Southport), PR25-PR26 (Leyland), SK1-SK23 (Stockport, Macclesfield, Wilmslow, Alderley Edge), WA1-WA16 (Warrington & St Helens), WN1-WN8 (Wigan, Leigh, Skelmersdale).

    This list is not exhaustive and there may be exceptions. If in doubt please contact us for further guidance before attempting to place an order.
  • For Click & Collect information, please see our Click & Collect page.
  • Please refer to our Terms & Conditions for further details.